Fees & Rebates

Fees & Rebates for Counselling

Therapy is a big financial investment in your health, and we want to ensure that you can overcome your anxiety and reach your treatment goals. Therefore, we offer competitive rates, and every attempt is made to ensure that you are placed with the right therapist to suit your needs.


Payments are required at the end of each session and can be made by cash, EFTPOS, HICAPS, or Credit Card. Please Note: Third party payments will attract 10% GST.

Appointment Policy

If, for some reason you need to cancel or postpone the appointment, please provide at least 48 hours notice, otherwise you will be charged the cost for the session.


You may be able to claim a partial rebate on the cost of your session through one of the following options:

The Better Access to Mental Health Care Initiative– obtain a Better Access Care Plan to arrange a rebate of between $84.50 and $124.50 on up to ten (10) individual visits and 10 group visits per calendar year. For more information on this initiative visit psychology.org.au/medicare/fact_sheet/
Private Health Insurance– check with your private health fund to determine whether you will be able to claim a rebate on your visits

How can I get help to pay for my sessions?

Mental Health Care Plan: Visit your GP and get a Mental Health Care Plan.  This plan allows you to receive 10 Medicare rebates over ten sessions in a calendar year. Please make a long consultation as the preparation of a Mental Health Care Plan can take up to 30-40 minutes. Clients are encouraged to register for the Medicare Safety Net.

Medicare–Chronic Disease Management Initiative (previously EPC Plan): This referral option is available for people who experience a chronic medical condition for a minimum of 6 months or more. It allows for 5 sessions with an allied health professional, which includes psychology appointments.

Private Health Fund: Please check with your private health fund as they may offer rebates for Psychological Services under ‘Extras’.

How to get the most out of therapy

Therapy is a huge financial investment, and we want to make sure that it works for you. Anxiety and Depression can have negative impacts on our levels of motivation, which can make it hard to want to attend appointments. This can lead to cancellations, rescheduling, or not prioritizing therapy. If this does occur, it is important that you speak with your therapist, so we can help you to improve motivation. Clients who have found therapy successful engage in the following:

Make therapy a priority

Do the work in between sessions

Set little goals and markers for change

Schedule sessions at a consistent time that works for you

Have realistic expectations for yourself

Find the right therapist and connect

Making sure you get the best outcome is our priority and a “win-win” situation for us. So book now!